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Between a tear and a yawn
My assistant burst into tears on her first day at work, and it was my fault. K. had worked for our customer service department for years before applying for the job as an editorial assistant. With her...
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The most expensive call he ever took
We drove onto the lot ready to buy a car. So why did we drive off without one? Soon after we sat down to negotiate the deal, the salesman took a personal call and started chatting with his buddy. My …...
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You’re not as well-known as you thought
Years ago at an office holiday party, an employee who had been with the company for a month or two asked the president, “So, Rick, what do you do?” Given that experience at a small company, I wasn’t...
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